Shipping and Returns

Shipping

I am to ship orders within 48hours of purchase. If you are wanting to order and ensure delivery by a specific date that’s close, please reach out to hi@soulwhispererhealing.com and I will do my best to make it work for you.

Orders will be shipped via Australia Post, please refer to their website for approximate delivery times - please note orders are shipped from Perth, Western Australia.

Pick Up

If you have opted to collect from my studio in Ocean Reef WA, I will reach out when then order is ready to arrange a mutually suitable time for you to collect your order. Again, if the order is urgent please reach out to hi@soulwhispererhealing.com so we can work together to make sure we can get your order ready in time.

Returns

Every care is taken to ensure your order is packed safely and securely for shipping.

In the event an order arrives damaged, please reach out to hi@soulwhispererhealing.com within 24hrs of delivery so we can assist.

Unfortunately, we are unable to provide refunds for change of mind orders.